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CONTACT DETAILS

01803 866822

8 Symons Passage, Totnes TQ9 5YS

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© 2019 Riverview Dental Totnes

CONTACT

Contact Us

If you like to get in touch with the team at the Riverview Dental Totnes, you can use the contact form or details below.

Contact Form
Address

Riverview Dental Totnes,

8 Symon's Passage,

Totnes

TQ9 5YS

Phone

01803 866822

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Code of Practice for Patient Complaints

We want all our patients to be pleased with the service that they receive, so we take complaints seriously. If a patient makes a complaint, we will deal with it promptly and courteously. Our aim is to resolve the matter as quickly as possible following the agreed procedure and, wherever possible, to the satisfaction of the patient.

 

A complaint may indicate a failing on our part, which we can learn from and make improvements to our service. We will adopt a ‘no blame’ approach when investigating a complaint and especially where individuals are identified, with the aim of reaching a satisfactory conclusion. We will, at all times, be polite and respectful to our patients.

 

Code of Practice for Patient Complaints

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